FAQS

With over 10 years experience in the household gas products industry, we take pride in offering the best quality with the highest manufacturing standards.

Creamy time can supply goods all over Europe, United States. We havewarehouses with stock in multiple locations and we have a strong distribution network that is always happy to supportyou with solutions for locations that are challenging to reach.

The delivery time of your goods is defined by the speed of actions on both sides We guide you through the multiplesteps of the ordering process and expect a smooth delivery every time. Here are the steps:

1)Agreement on delivery conditions (pricing, logistics, quantities): 1 day;

2)Onboarding of your company: 1 day;

3)Payment instructions: 2 days until payment is received;

4)Shipping out the goods to your location or releasing the goods for pick-up: 3-5 working days;It is safe to calculate 7 working days delivery time.

We only accept bank wires from bank accounts that belong to the company you are ordering for. Please note that weonly ship out goods that we have received payment for. We do not accept crypto payments, cheques or cash payments.

Canisters must be fully emptied using the provided safety nozzle before disposal Please follow the disposalinstructions printed on the container We recommend taking used containers to your nearest municipal recyclingcenter, in accordance with local waste management regulations.

Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.

Click the "Contact Us" button below, or leave us a message via our social media channels.